Tell us what you're retiring
A rough machine count and a way to reach you is enough to start. We will tell you whether it is a collection or a drop-off.
Two ways to do it
On-site collection is the one exception to bringing the hardware to us, and it exists because loading a van is not a reasonable thing to ask of an office manager.
A room of desktops: we collect
On-site collection for business lots and office clearouts. Serials matched at collection; Bill of Sale and Certificate of Data Destruction as standard.
A handful of machines: bring them in
Walk in Tuesday to Saturday, no appointment. Same paperwork, same terms; the Bill of Sale and certificate still come as standard.
Call with a rough machine count.
We will tell you whether it is a collection or a drop-off. It depends on bulk and access more than on what the lot is worth.
A handful of machines is still a business sale
Not every decommission is a room. Plenty of businesses retire machines a few at a time rather than all at once, and those come to us like any other sale. Walk in Tuesday to Saturday, no appointment needed.
What does not change is the paperwork. Both documents come with a business sale whether we collected the machines or you carried them in, and both are free.
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Reckon on ten to fifteen minutes per item
On the bench. Half a dozen machines is not a quick errand, so it is worth arriving early in the day.
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Or leave them with us
For a large quantity we can take the lot in, document it, hand you a drop-off receipt, and call you with the offer.
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Bring a valid photo ID
18 or over. We record the seller against every serial we buy, on a business sale the same as any other.
Carrying towers rather than laptops? Call ahead and we will meet you at the rear drop-off, which is staffed through business hours. Just one or two machines? Get your quote online → as you would for your own.
The two documents, on every business sale
A Bill of Sale
What changed hands and when, with the serials on it. This is what an asset register needs to close the line item.
A Certificate of Data Destruction
A printed record that the drives we took were securely erased.
Both are included on a business sale rather than issued on request, and both are free. What the certificate does and does not say →
The standard we work to
The Certificate of Data Destruction documents that we securely erased the device, following the NIST 800-88 guidelines for media sanitization. It is a documented erase to that guideline, performed by the people who bought the hardware, with serials recorded on both documents, which is what an asset-disposal policy needs to close the line item.
It is also the erase we run as recyclers. Buyback Geeks is the buyback division of Alamo Geeks LLC, a computer recycling company first, and our recycling clients’ asset-disposal reviews have accepted the same Certificate of Data Destruction. What the certificate does and does not say →
Worth sorting first
None of this is required, but each one makes the visit shorter and the quote cleaner.
- Decide the drive question per machine. Selling the drive with the machine gets a better offer; keeping it is fine and lowers the offer by a known amount. Mixed fleets are normal.
- Separate what is not ours to buy. Printers, networking equipment, Chromebooks, Apple products, tablets and phones are all outside what we take. Monitors are bought, but quoted by email, usually within 1–2 hours, rather than instantly.
- Flag the dead ones. Failed drives are not purchased, though the machines around them usually still are.
- Have the asset list to hand if you keep one. Matching serials at collection is faster than reconciling them afterwards.
Anything we will not buy still gets recycled free, so a decommission does not need a second vendor for the leftovers.
What the machines are actually worth
Office fleets are usually a mix, and the value is not evenly spread. Business-line laptops hold value well because the parts are standard and the machines were built to last. Desktop towers depend almost entirely on what is inside them.
Our pricing is a percentage of what an item is currently selling for used, updated weekly, with condition and demand moving it from there. A lot is quoted once we have seen it, on the bench for a drop-off or at collection for a pickup, and we call you with the offer. We do not open low and negotiate up.
Payment is cash or company check, the same as any other sale.
Common questions
How many machines make it a collection rather than a drop-off?
Call and describe the lot — it depends more on bulk and access than on a fixed number.
Can you erase drives we are keeping?
That falls outside the normal buyback flow, so ring (210) 710-2020 and ask rather than assuming either way.
Do you buy from businesses on different terms?
The terms are the same. What is different is that the Bill of Sale and the certificate come as standard, and that we will collect.
What happens to the machines afterwards?
They are erased, tested and resold. That is the business, and it is why we cannot beat a patient private sale — the margin is the point.